The importance of the human factor in business is now more relevant than ever. Despite automation technology and artificial intelligence, humans will still hold irreplaceable positions in any business process for many decades to come.
This is not an exaggerated view, particularly as the deep learning mechanism underlying automation technology will still significantly need humans to guide, control, and review its use.
Consider the fast advancing self-driving system being developed by companies like Tesla and Waymo. The system is capturing billions of road data from the intersections to pieces of road signs. Nevertheless, humans are still needed to label each data manually, so that the neural network can differentiate between the metal attached to the gantry on a road sign and a can of coke.
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