Organizational leaders and human resources executives have faith that merging artificial intelligence (AI) into HR functions like onboarding and administration of benefits can and will improve the overall employee experience. According to IBM’s 2017 survey of 6,000 executives, “Extending expertise: How cognitive computing is transforming HR and the employee experience,” 66 percent of CEOs believe cognitive computing can drive significant value in HR. Half of HR executives back that up, saying they recognize that cognitive computing has the power to transform key dimensions of HR. And 54 percent of HR executives believe that cognitive computing will affect key roles in the HR organization.
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